Frequently asked questions
What is the return policy?
Due to the nature of fragrances, all sales are final. However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can make it right.
Are any purchases final sale?
Yes. For health and safety reasons, all fragrance purchases are considered final sale once shipped.
When will I get my order?
Orders are typically processed within 2–3 business days. Delivery times vary depending on your location, but most U.S. orders arrive within 5–7 business days after processing.
Where are your products manufactured?
All Elexir Fragrance products are carefully blended and bottled in the USA with globally sourced ingredients.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.